Support

Install Desktop Apps 3

• macOS
• Windows
• Linux

Install Mobile Apps 3

• Android
• iOS
• How to manually complete Device Trust Verification

Device Registration 1

• Why haven't I received the verification passcode email?

Banyan App (General) 5

• How does the Banyan App affect Device Privacy and Data Usage?
• Authentication Error: "Could not read response from authserver"
• What's New in Desktop App 2.0?
• Missing Access Events on the Banyan console
• Windows Firewall is enabled but on Banyan App is showing disabled

Desktop App 8

• Where is the Banyan Desktop App Data Folder Located?
• How Do I Completely Uninstall the Banyan Desktop App and Reregister My Device?
• How Do I Access Services with the Banyan Desktop App
• How Do I Access an SSH Server via PuTTY?
• What does the “Device Verification Error” Mean?

View all 8

Mobile App 1

• How Do I Unregister My Mobile Device?

Browsers 2

• Firefox Certificate Error - Windows & macOS
• Firefox certificate error - Linux

TrustScore 2

• How Do I Improve My TrustScore?
• Why is the Device TrustScore for My VirtualBox VM Inconsistent?

Okta 1

• Banyan and Okta IdP Factor Configuration

General Knowledge 2

• Ticket Priorities
• Upgrade Access Tier on AWS CloudFormation

Troubleshooting 1

• Troubleshooting Guide